Rheonics, a global industrial automation company specializing in the manufacture of viscosity and density measurement sensors, has openings for the role of Application Engineer to work in its Peru Team, part of its General Working Team. Rheonics' technical and operations team is based in multiple locations worldwide and uses
English
as the common language internally.
The applicant should have good English written/verbal communication skills and should be eager to learn and keep up with the everyday innovations of the company and in the industry, since we are always updating our products to help our customers better meet their goals.
Role Description
- Provide after-sales technical support for Rheonics inline viscosity and density sensors, including mechanical installation guidance, electronics configuration, and communication protocol setup (Modbus, 4-20mA, HART, etc.)
- Support customers with control system integration for sensor deployment across process environments
- Troubleshoot field installation and configuration issues,
working directly with customers and internal engineering teams
- Develop application notes and customer success case studies documenting sensor performance across industries (food & beverage, oil & gas, chemicals, pharma, etc.)
- Transition into pre-sales technical support: explain sensor operating principles to prospective clients, define appropriate sensor configurations for customer applications, and prepare technical quotations
- Hand off finalized quotes and Purchase Orders to the Sales team for order processing and shipping
- Build and maintain relationships with partners and distributors, tracking their sales/technical activity and providing them with technical support as needed
- Collaborate cross-functionally with Sales, Support, Engineering, Marketing, and Media Teams to ensure customer technical needs are met throughout the sales and support lifecycle
Qualifications
- Bachelor's degree in Mechanical Engineering, Electrical Engine
📌 Application Engineer (Lima)
🏢 rheonics
📍 Lima