Position Purpose The Lead, Product Mastery & Enablement is responsible for building and operationalizing product mastery across the organization. This is a hands-on, individual contributor role focused on designing and delivering role-specific education that enables Sales, Product, Operations, and Client Success teams to develop deep fluency in the company's products, services, workflows, and value proposition. Operating within a complex, multi-product ecosystem (SaaS, BaaS, PaaS, Premium Finance), this role will translate product complexity into clear, structured, and actionable learning experiences that improve revenue execution, accelerate onboarding, increase confidence, and enhance client outcomes. The Lead will partner closely with Product, Sales, Operations, and the Knowledge Team to build scalable enablement systems from the ground up, while directly delivering training, certification, and adoption programs. Duties and Responsibilities Role Scope & Structure Individual contributor role responsible for both strategy and hands-on execution Expected to personally design, build,



and deliver training programs and materials Operates as a foundational builder, establishing systems that scale with company growth Requires strong cross-functional collaboration without direct authority Product Mastery Framework - In partnership with the COO, Sr. VP of Sales Enablement & Client Success, VP of SaaS Products, EVP of Sales, and the Knowledge Team: Design and implement a company-wide Product Mastery framework across SaaS, BaaS, PaaS and Premium Finance. Define products fluency standards by role and level across the organization. Build structured internal certification pathways aligned to role expectations. Establish mastery benchmarks tied to performance expectations and career progression. Role-Based Enablement Programs - In partnership with the hiring managers, design and deliver role specific education tracks tailored to functional needs: Sales Industry context, target m

📌 Lead, Product Mastery Enablement (Callao)
🏢 Murano Global
📍 Callao