Position: Inside Sales Agent (ISA) / Client Follow-Up & Relationship Specialist

Schedule: Monday–Friday, 10:00 AM–6:00 PM Eastern Time

Lunch: 1-hour lunch break

Language Requirement: Fluent Spanish required. English is highly preferred.

About the PositionWe are looking for an Inside Sales Agent (ISA) / Client Follow-Up & Relationship Specialist to join our real estate team.

This is NOT a cold-calling position.

The person in this role will work primarily with our existing database, including past clients, leads, referrals, buyers, sellers, investors, and people who have previously had contact with our team.

The main goal is to maintain consistent communication, strengthen relationships, identify potential buying, selling, or investment opportunities, and schedule qualified appointments for our agents.

Responsibilities

- Contact and follow up with people already in our database.
- Communicate through phone calls, text messages, WhatsApp, and email.
- Maintain relationships with past clients and prospects.
- Identify people who may be considering buying, selling, or investing in real estate.
- Listen carefully and ask the right questions to understand each client’s needs, motivation, and timeline.
- Nurture leads who are not yet ready to make a decision.
- Re-engage older leads and contacts.
- Schedule qualified appointments for our real estate agents.
- Keep all notes, conversations, follow-up dates, and next steps updated in the CRM.
- Complete assigned follow-up tasks daily.
- Keep the database organized and make sure no opportunity is overlooked.
- Communicate important opportunities and client needs to the team.
- Work consistently toward weekly and monthly goals for conversations, follow-ups, appointments, and opportunities generated.

Idóneo PersonalityWe are looking for someone who is:
- Empathetic
- Personable
- Calm and patient
- Compassionate
- An active listener




- Persuasive without being pushy
- Persistent
- Professional
- Resilient
- Relationship-oriented
- Naturally curious
- Proactive and disciplined

The ideal candidate should know how to make people feel comfortable, heard, and valued while still being able to guide the conversation forward and identify opportunities. Requirements
- Fluent Spanish is required.
- Conversational or fluent English is highly preferred.
- Strong verbal communication skills.
- Comfortable speaking on the phone for a significant part of the day.
- Strong organizational and time-management skills.
- Ability to work independently in a remote environment.
- Comfortable learning and using CRM systems and technology.
- Reliable internet connection and a professional remote-work setup.
- Available Monday through Friday from 10:00 AM to 6:00 PM Eastern Time.

Preferred ExperiencePrevious experience in any of the following is a plus:
- Real estate
- Inside Sales Agent (ISA)
- Inside sales
- Lead follow-up
- Appointment setting
- Customer service
- Call center
- CRM or database management
- Client relationship management

Real estate or ISA experience is preferred but not required. We are willing to train the right person who has excellent communication skills, discipline, and the right personality for the role. What Matters MostWe are not simply looking for someone to make a high volume of calls.

We are looking for an ISA who knows how to build trust, listen, connect with people, follow up consistently, and turn relationships into opportunities.

Our goal is for every person in our database to feel heard, valued, and well taken care of.

To ApplyPlease send

- Your résumé
- Your level of Spanish and English
- A brief description of your experience in sales, customer service, real estate, ISA, or client follow-up
- Confirmation that you are available to work Monday through Friday from 10:00 AM to 6:00 PM Eastern Time

📌 Inside Sales Agent (ISA) / Client Follow-Up & Relationship Specialist (Perú)
🏢 Claudia and Associates Real Estate Group
📍 Perú