Resumen

We’re looking for a Loyalty Expert. You will be responsible for providing exceptional customer care across multiple channels by addressing inquiries, resolving needs, and fulfilling requests with a focus on retention. You must maintain a direct and kind relationship with each customer to increase effectiveness and loyalty.

Responsabilidades

Who you are:
- Keep every customer engaged with a direct and friendly touch.
- Help customers find the perfect products and services to fit their needs, promoting the client’s offerings with ease and expertise.
- Handle sensitive customer data with utmost care and confidentiality.

Requisitos

The TOP Team is all about:
- Using your advanced English proficiency to communicate effectively and grow in a general environment.
- Approaching every challenge with a positive attitude and deliver smart, efficient solutions.
- Being proactive, responsible, empathetic, and confident, always one step ahead.
- Listening closely, capturing every detail to ensure nothing slips through the cracks.




- Having a high school diploma and at least six months of experience in sales.

Let’s talk about benefits:
- Score up to a 25% performance bonus*. Your hustle, your rewards
- Enjoy getting a meal card* to keep you fueled and ready to go
- Receive a loyalty bonus* to help you hit your financial goals.
- Have a long-term contract from the 7th month, because stability and peace of mind are part of the TOP Team vibe.
- Enjoy consistent pay with full coverage and benefits because we’ve got your back.
- Start strong with paid training. Get paid while you grow
- Enjoy exclusive brand discounts and all the perks of being part of our crew.

*Terms and conditions apply

This Is What Sets Us Apart:

We are the expert team in digital business services, with a presence in 100 countries and providing services in 170. We connect the world and its diverse cultures in +300 languages and dialects. Certified by Great Place To Work® as one of the best workplaces

📌 Loyalty Expert (Lima)
🏢 Teleperformance
📍 Lima