Before you apply, this is an in-office job. Candidates must be willing to work from our Lima - Miraflores Office

Who We Are

EDGE is building a bridge between Top General Talent and the US Healthcare & Insurance Industry. We are on a mission to create a borderless network of exceptional talent with people at the center of everything we do. Learn more about us at onedge.co.

Position Overview The Patient Outreach & Enrollment Specialist helps patients and community members access healthcare services, health insurance coverage, and available resources.

This role combines patient outreach, healthcare enrollment, appointment coordination, education, and follow-up. The specialist communicates directly with patients and community members, assists with enrollment applications, coordinates appointments, tracks applications and follow-ups, and helps connect individuals with appropriate healthcare services.

The ideal candidate is an excellent communicator who is organized, empathetic, comfortable speaking with patients, and able to manage multiple applications, appointments, and follow-ups while providing a high level of customer service.

Key Responsibilities

Patient Outreach & Engagement

- Conduct outreach to patients and community members to promote healthcare services, health programs, insurance options, and preventive care.
- Educate patients and community members about available healthcare resources and services.
- Conduct follow-up outreach to encourage patients to complete recommended healthcare services and appointments.
- Support initiatives focused on improving patient access, healthcare participation, and care gap closure.
- Build positive relationships with patients, community members, and partner organizations.

Healthcare Enrollment
- Assist patients and community members with healthcare and insurance enrollment applications.
- Help applicants complete required forms and collect necessary documentation.
- Explain enrollment requirements and available options in a clear and easy-to-understand manner.
- Troubleshoot application or enrollment issues and coordinate with the appropriate teams when additional support is needed.
- Follow up on pending applications to ensure the enrollment process is completed.
- Track applicants from initial application through enrollment and access to services.

Appointment Coordination




- Schedule and coordinate patient appointments related to outreach and enrollment initiatives.
- Reschedule appointments when necessary and communicate updates to patients.
- Follow up with patients regarding upcoming appointments and outstanding requirements.
- Help ensure patients are connected with the appropriate medical, dental, behavioral health, or other healthcare services.

Community Outreach
- Participate in community outreach activities, health fairs, networking events, and other healthcare access initiatives.
- Help promote healthcare services, insurance coverage options, and available community resources.
- Build relationships with local organizations and community partners to create referral opportunities.
- Identify community resources and organizations that may help patients access healthcare and support services.
- Distribute educational, enrollment, and outreach materials to patients, community members, and partner organizations.

Documentation & Reporting
- Accurately document patient outreach, enrollment activities, appointments, and follow-up actions.
- Maintain accurate records across databases, tracking systems, and other digital platforms.
- Monitor application and enrollment status to ensure outstanding actions are completed.
- Prepare daily and weekly productivity reports as required.
- Maintain organized records and ensure information is accurate and up to date.

Team Collaboration & Compliance
- Collaborate with internal healthcare, scheduling, outreach, and administrative teams to support patient access and continuity of care.
- Participate in team meetings, planning discussions, training sessions, webinars, and professional development activities.
- Support organizational goals related to patient enrollment, outreach, access to care, and patient engagement.
- Follow established healthcare, privacy, safety, and organizational policies and procedures.
- Maintain confidentiality when handling patient and enrollment information.
- Perform other related duties as assigned.





Requirements

- Able to work in office: Miraflores - Santa cruz, 4 blocks from Ovalo Gutierrez – Non-negotiable
- Able to work full-time: Monday-Friday, 8:00 AM to 5:00 PM PST – Non-negotiable
- At least 1 year of experience in US healthcare environment.
- Experience working with Electronic Health Records (EHR).
- Strong organizational, documentation, and time management skills.
- Ability to work independently while meeting productivity goals.

Preferred Qualifications

- Experience working with Electronic Health Records (EHR), preferably NextGen.
- Experience supporting quality measures, preventive care, or care gap closure initiatives.

Our Hiring Process

Application Review: Submit your application and resume. Our team carefully evaluates all candidates to ensure a good fit.

Edge Interview: You'll be invited to connect with a representative from Edge to present a detailed and tailored fit to your profile.

Client Interviews: Successful candidates finish an onboarding & training phase and are placed in client interviews to showcase their skills and align with specific client needs.

Final Selection: Once a good match is made, you’ll join the Edge Global Talent Community, ready to make an impact in the world of healthcare.

Talent Boilerplate

At Edge, we’re on a mission to create a world where geographic borders are no longer a barrier for people to obtain full-time employment and fair wages. That’s why we’ve created a global hiring network that seamlessly connects exceptional talent from all over the world with businesses in North America that most need to fill positions. The Edge Talent Network is a community of like-minded professionals through which you can unlock your potential, showcase your skills, and earn what you’re worth.

Equal Opportunity Employer Statement

Edge is proud to be an equal-opportunity employer. We are committed to fostering a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, veteran status, or any other legally protected basis.

Don't want to wait? Create your profile to increase your chances!: https://talent.onedge.co/

📌 Patient Outreach and Enrollment Specialist (Miraflores)
🏢 Edge
📍 Miraflores