14 ago
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Huble | Time Tracking u0026 Client Invoicing
|
Abancay
14 ago
Huble | Time Tracking u0026 Client Invoicing
Abancay
What you'll do - Own onboarding for new Team and Business customers - Run quarterly business reviews with the top 40 accounts - Lead the customer-advisory board (8-12 customers, quarterly meetings) - Sit in the engineering Friday demo so handoffs to product are frictionless - Build the playbook for the next 2 hires on the CS team What we're looking for - 5+ years in CS, account management, or onboarding at a SaaS company - Have run a CS function (even of 1) end-to-end - Comfortable in spreadsheets and the product UI - you can run your own QBR data pulls - Strong written communication - most customer touchpoints are asyncLike building processes from scratch; the playbook here doesn't exist yet
📌 Customer Success Lead (Abancay)
🏢 Huble | Time Tracking u0026 Client Invoicing
📍 Abancay