Client Operations Officer, Group Invoicing M/F (12-months contract)

Business type

Types of Jobs - Finance / Accounting

Job title

Client Operations Officer, Group Invoicing M/F (12-months contract)

Contract type

Fixed-Term Contract

No

Job summary

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the general CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients.



The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

What will you do?
- Fee Schedule/fee agreement interpretation
- Setup of fee rate into system/excel invoice template
- Retrieve and upload manual data collection
- Generate invoice, perform control and provide justification on trend analysis
- Validate invoice and send to client
- Follow up on aged receivables (unpaid outstanding invoices)
- Verify client’s authorization on invoice payment
- Justify break items on invoice payment mismatch against invoice amount
- Investigate and provide response to client/Client Facing teams within KPI’s timeline
- Coordinate with all related stakeholders to provide a consolidated response to client’s query
- Provide support on departmental or enterprise-wide initiative/projects

Supplementary Information

What’s in it for you?

We thrive

📌 Client Operations Officer, Group Invoicing M/F (Asia)
🏢 CACEIS
📍 Asia