We are looking for an enthusiastic and organized individual to manage resource assignment and capacity planning. As a Resource Manager, you will be responsible for supporting consultant allocation, maintaining resource data, and assisting with capacity planning across active projects. The role forms part of a global resource management team, with a primary focus on the Americas region, while supporting integral delivery. You will work alongside the project management team to ensure efficient processes that enable high-quality client service across a multinational software organization.
Responsibilities
- Acting as a key link between sales and project delivery teams
- Working in a client-facing environment, with clients in multiple industries and geographic locations.
- Supporting the continued growth and development of the global Project Management Office (PMO)
- Managing work allocation, including:
- Following established resource management processes and structures
- Coordinating project lead times with Sales across project types and regions
- Monitoring and reviewing consultant utilization
- Conducting regular pipeline and capacity reviews to ensure accurate forecasting of resource requirements.
- Acting as custodian of the graceful opening procedure, ensuring the smooth kick-off of all projects, including:
- Staffing allocation
- Project initiation/kick-off call
- Project setup in OA and Monday.com
- Project closure in OA and internal communications
- Managing project setup during the transition from contract signature through to project kick-off
- Maintaining regular consultant touchpoints and acting as an alternative escalation point for capacity constraints or scheduling conflicts
- Supporting the onboarding and integration of new consultants into resource planning and delivery processes
- Ensuring
📌 Resource & Scheduling Manager, Latin America (Apurímac)
🏢 Achieve Regulatory Compliance
📍 Apurímac
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