About Us:

We are a veteran-owned, family-operated property restoration company based in Maryland, providing 24/7 emergency response for fire, water, storm, and mold damage. We serve homeowners, commercial properties, and government facilities, working directly for the property owner rather than as a preferred vendor for any insurance company. Our team is known for certified technicians, quality craftsmanship, and staying organized and responsive from the first call through full restoration.

Key Responsibilities:
- Communicate with the client, production staff, and insurance adjusters (and other parties involved in a claim, such as mortgage companies).
- Maintain each client file through the full restoration or emergency service process, from intake to close.
- Keep clients informed with clear, timely updates and collect payments per contract terms.
- Prepare weekly reports to management on file status and progression.
- Schedule client meetings, walkthroughs, and inspections, coordinating between production and file management.




- Build and maintain spreadsheets and documentation in Microsoft Excel.

Skills:
- Strong written and verbal communication skills
- Highly organized, detail-oriented, and a fast learner in a fast-paced office
- Proficient in Microsoft Office, especially Excel and spreadsheet creation
- Good with numbers and able to pick up insurance scope-of-work quickly
- Comfortable working independently and staying calm under pressure with clients

Qualifications:
- 2-3 years of experience in an administrative or customer service role
- Insurance experience highly desired (claims, adjusting, or restoration)
- Able to type at least 49 WPM
- QuickBooks experience a plus, but not required
- Strong English communication (written & spoken)
- High-speed wired internet (200 Mbps minimum)
- Windows 10/11 or Mac, minimum 8GB RAM, i5 or equivalent

Setting: 100% Remote Schedule: Monday to Friday - 9:00 am to 6:00 pm (EST)

Sueldo: S/.3,740.00 - S/.4,080.00 al mes

📌 File Management Associate (Perú)
🏢 RS Consulting Group
📍 Perú