Tidal is hiring a Customer Support Representative for an established ecommerce brand. You will manage customer inquiries via email and chat using Gorgias, handling orders, payments, shipping, and refunds.
This is a remote, full-time independent contractor role with ~40 hours/week and a monthly compensation of $2,300–$2,700. You will maintain a professional brand voice, coordinate with fulfillment and inventory teams, and own ticket resolution end-to-end while delivering thoughtful, accurate
📌 Remote Ecommerce Support Specialist with Gorgias (Lima)
🏢 Tidal
📍 Lima