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Job Description:
Are you a hospitality professional looking for a rewarding role with limited nights and weekends? Bring your passion for service to a prestigious law firm as a Hospitality Specialist Lead where you’ll deliver concierge-style experiences in a professional setting. This is a unique opportunity to transition your food & beverage or hotel expertise into a Monday–Friday schedule, supporting high-level meetings, events, and daily office hospitality needs. If you thrive in a fast-paced environment and take pride in impeccable service, this role offers the perfect blend of hospitality and work-life balance.
Essential Job Responsibilities
- Leads and manages hospitality services to ensure a high level of guest satisfaction.
- Coordinates and oversees events to ensure they run smoothly and meet organizational standards.
- Manages food and beverage (F&B;) services, ensuring quality and compliance with health and safety regulations.
- Provides exceptional guest service by addressing inquiries, resolving complaints, and ensuring a positive experience.
- Utilizes Customer Relationship Management (CRM) systems to track and manage guest interactions and preferences.
- Maintains inventory of hospitality supplies and ensures timely replenishment.
- Implements and monitors hospitality management practices to enhance service delivery.
- Develops and maintains professional relationships with vendors and service providers.
- Ensures compliance with hospitality standards and regulations.
- Trains and supervises hospitality staff, ensuring adherence to company policies and procedures.
- Monitors and evaluates guest feedback to continuously improve services.
- Prepa
📌 Lead Hospitality Specialist (Lima)
🏢 Epiq
📍 Lima