Background

Bespoken AI is a fast-growing startup in the Conversational AI space. We help our customers deliver exceptional experiences via bots, and work with some of the most successful and well-known customers in the world, such as Mercedes-Benz, Disney, BNP Paribas, BCP, Blue Cross Blue Shield, and many, many more.

We are looking to hire a support engineer based in Peru to assist our team with triaging customer requests, investigating issues, and providing bug fixes and small enhancements to our core product.

Responsibilities:
The software engineer will do the following:
- Develop new features for our products, including our automated testing solution for voice and chat agentic AI.
- Investigate issues reported by our customers to determine their cause and potential solution.
- Fix bugs and make minor enhancements to our core product to meet customer needs.
- Create customer proofs-of-concept and prototypes for customers to demonstrate how to use our software in line with our internal best practices.




- Communicate with customers to explain how to use our software and how to leverage our APIs and SDKs.
- Assist customers in leveraging our APIs and SDKs where needed.
- Work closely with our product manager to align code with product direction.

Requirements:
- Bachelor’s degree in computer science.
- Exceptional communication skills in English.
- Comfort-level with a highly-technical product.
- Commitment to high standards and building a great product in a fast-paced and detail-oriented team.

Pay: S/.12,000.00 - S/.18,000.00 per month

Pregunta(s) de postulación:
- What level on CEFR (A1-C2) scale is your English?

Experiência:
- React.js: 3 años (Obligatorio)
- AWS: 2 años (Deseable)
- MySQL: 2 años (Deseable)
- Node.js: 3 años (Obligatorio)

Work Location: Remote

📌 Software Engineer (Perú)
🏢 Bespoken
📍 Perú