Role Overview

As an On-Site Technical Support Specialist, you will be part of Stefanini, a integral company with 30,000 employees, and will be responsible for supporting PC park and peripherals, resolving hardware and software incidents, and providing first-line attention to printers.

What You Will Do

Your day-to-day responsibilities will include resolving incidents related to base software, preparing, installing, configuring, and changing equipment, backing up user information, cloning equipment, and personalizing equipment.

Why It Might Be a Fit

We are looking for a professional with technical studies in systems, computer science, industrial, logistics, or similar, with experience in ITIL Foundation and agile methodologies, and technical knowledge in hardware and MS Office 2016 or later.

Requirements
- Professional with technical studies completed in systems, computer science, industrial, logistics or similar
- Knowledge in ITIL Foundation (desirable but not mandatory)
- Knowledge in agile methodologies (desirable)
- Experience of 2 years
- Technical knowledge in hardware
- Basic knowledge of MS Office 2016 or later
- Knowledge of ticket management tools (JIRA, ServiceNow, Proactiva net, etc.)

📌 On-Site Technical Support Specialist (Callao)
🏢 STEFANINI LATAM
📍 Callao