Papa John's is a federal contractor employer who participates in E-Verify to confirm employment eligibility for each new team member. Papa John's is an affirmative action and equal opportunity employer.

Job Summary

The Regional Manager, Technology leads regional technology vendor performance and partners with franchise owners and regional leadership to align technology with business needs. The role drives issue resolution, identifies growth opportunities through technology, and represents regional priorities to central teams to support effective delivery across local markets.

Duties and Responsibilities (other duties as assigned)

Regional Vendor Management
- Manage day-to-day relationships with local and regional technology vendors, acting as a key point of contact for both franchise owners and internal teams.
- Track vendor performance against contracts and Service Level Agreements (SLAs), holding them accountable for quality and delivery commitments.
- Act as a third party to help mediate and resolve issues between local vendors and market teams,



building confidence by demonstrating the benefits of delivery assurance.
- Partner with franchise owners to perform gap analysis on existing vendor agreements, track contract expiration dates, and provide assistance in negotiations or renewals to ensure alignment with non‑negotiable standards over time.

Regional Partnership & Growth
- Partner with Regional General Managers and franchise owners to proactively identify opportunities to increase sales by better applying existing or proven vendor technologies.
- Act as the primary technology advisor to the regional leadership team, translating technical concepts and vendor performance into business impact.
- Serve as the local market advocate in the early stages of the technology development cycle, ensuring that regional needs, requirements, and limitations are validated and championed within the integral product roadmap.

Issue Triage and Resolution
- In partnership with

📌 Regional Manager, International Technology (Lima)
🏢 Papa Johns
📍 Lima