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Base pay range
$65,000.00/yr - $75,000.00/yr
Direct message the job poster from Ledgent Technology
Technical Recruiting Director, Ledgent Technology
- This is a 6 months contract to hire position
- 100% on site, you will be working at 4 different locations within LA, the rotation is typically every 6 weeks
- Salary is up to 75k/year

Overview
The Desktop Support Specialist provides day-to-day desktop support and other technical operations for the Organization.
Essential Functions
- Maintain accurate IT Asset Inventory and assist in acquisition, deployment, support, and retiring of IT assets based on established IT Life Cycle management.
- Provide support for IT Assets, such as computers, monitors, phones, mobile, tablets, printers, and other equipment.
- Provide highly satisfying services and support for all levels of users in the Organization, including staff, members, vendors, and partners.
- Administer all duties in accordance with established policies, procedures, and standards.




- Effectively and efficiently manage the life cycle of the service request, including detailed documentation as well as escalation (when necessary and appropriate).
- Ability to multi-task and prioritize work assignments and trouble tickets as necessary to ensure that help requests are resolved promptly.
- Basic understanding and troubleshooting skills for IT hardware, software, networks, and printers.
- On-call and after-hours work as needed for urgent escalations
- Other duties as required by IT Management.
- A bachelor's degree in information technology or an IT-related field is required.
- Minimum of 3 years' experience in installing, troubleshooting, and/or maintaining software and hardware installations, upgrades, and related activities.
- Must be a customer service-focused, self-motivated professional.
- Ability to interface effectively with end users and non-technical people.
- Strong interpersonal skills with a posit

📌 Desktop Support Specialist (Lima)
🏢 Ledgent Technology
📍 Lima