Head Hotelier, Iquitos at Aquaexpeditionshr
About the role
Aqua Expeditions is seeking a dedicated and experienced Head Hotelier to oversee operations in our Iquitos location. This role is pivotal in ensuring that our guests experience the highest level of service and hospitality while exploring the breathtaking Amazon region. The adecuado candidate will have a strong background in hotel management, a passion for customer service, and the ability to lead a diverse team in a unique environment.
Key facts
- Location: Iquitos, Peru
- Engagement: Full-time, active position

What you'll do
- - Lead and manage all hotel operations, ensuring that guests receive exceptional service and a memorable experience throughout their stay.
- - Develop and implement operational policies and procedures to enhance efficiency and guest satisfaction.
- - Oversee the recruitment, training, and development of hotel staff, fostering a culture of excellence and teamwork.
- - Monitor and manage budgets, ensuring financial targets are met while maintaining high standards of service and quality.




- - Collaborate with the marketing team to promote hotel offerings and develop packages that attract both local and international guests.
- - Ensure compliance with health, safety, and environmental regulations, maintaining a safe and welcoming environment for guests and staff alike.
- - Manage guest feedback and complaints effectively, using insights to improve service delivery and overall guest experience.
- - Coordinate with various departments, including housekeeping, food and beverage, and maintenance, to ensure seamless operations across the hotel.
- - Analyze market trends and competitor offerings to identify opportunities for growth and improvement in hotel services.
- - Organize and oversee special events, ensuring that all logistical details are handled efficiently and to the satisfaction of guests.
- - Maintain strong relationships with local suppliers and partners to enhance service offerings a

📌 Head Hotelier, Iquitos
🏢 aquaexpeditionshr
📍 Iquitos