Senior Client Operations Officer, Forex Cash M/F

Business type

Types of Jobs - Asset Management

Job title

Senior Client Operations Officer, Forex Cash M/F

Contract type

Permanent Contract

Job summary

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of integral operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable,



high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

This role involves day to day processing of CACEIS clients FX instructions through a dedicated FX Operations (FXO) function which comes under Market Solution Operations. The team supports the FX Operating model for Global region.

Working hours: 9:00AM – 6:00PM

What will you do?
- Manage daily FX processing tasks, including input, verification, validation, and settlement of FX transactions.
- Ensure adherence to operating procedures, control frameworks, escalation protocols, and regulatory compliance.
- Deliver high accuracy and timeliness to provide superior client service.
- Monitor FX Operations team mailboxes and confirmations to address instructions and queries promptly.
- Collaborate with internal and external stakeholders to ensure a robust operating model and mitigate risks.
- Investigate and resolve FX break

📌 Senior Client Operations Officer, Forex Cash M/F (Asia)
🏢 Crédit Agricole
📍 Asia