Overview

Special Events Sales Director & Seasoned Hospitality Professional

Responsibilities
- Welcome guests upon their arrival and assist them with their seating arrangements.
- Assist managers and organizers with planning the layout and logistics of events.
- Setup and manage Team Member shifts and timetables.
- Develop and provide Team Members with the necessary training, including guest service and serving etiquette.
- Manage the setup of events in coordination with the Director of Special Events.
- Run the floor and coordinate the food and drink service by liaising with the kitchen and service staff.
- Monitor and maintain inventory of linen, supplies, equipment, and furniture.
- Tend to guests' requests, questions, and complaints.
- Ensure that the venue and facilities remain neat and clean.
- Ensure that all applicable safety regulations are communicated and followed.

Qualifications
- High school diploma or GED.
- A minimum of 3 years’ experience as a banquet captain or similar.
- Excellent ability to communicate in the English language, both written and verbal.




- Excellent leadership skills and the ability to manage numerous team members.
- Great time management and multitasking abilities.
- Ability to provide an excellent level of customer service, even in stressful situations.
- Physically fit with good stamina for physical tasks such as moving and lifting furniture and standing and walking for long periods of time.
- Willingness to work long hours, irregular shifts, and on weekends and holidays.

Attributes
- Impeccable work ethic and guest service skills.
- Friendly, outgoing, and professional demeanor.
- POS Literate, preferably TOAST POS.
- Strong knowledge of Service Techniques.
- Strong organizational skills required.
- Strong knowledge of office protocol.
- Knowledge of current PC software.
- Ability to learn and keep abreast of applicable programs and systems.
- Ability to perform essential functions without supervision.
- Flexibility in work sc

📌 Banquet Captain (Lima)
🏢 Panevino Italian Grille and Deli Café
📍 Lima