12 ago
|
NTT DATA Europe u0026 Latam
|
Lima
12 ago
NTT DATA Europe u0026 Latam
Lima
Join NTT DATA — one of the world’s largest IT services companies, with +140,000 professionals operating in more than 50 countries. At NTT DATA, we believe technology transforms businesses and people’s lives. Today, we are looking for passionate tech professionals ready to grow in a dynamic, global, and collaborative environment. International support environment What will you do?
- Provide Level 1 technical support and incident reso lution
- Register, monitor, and manage tickets using ticketing
- Unix) Assist cloud environments such as AWS, Azure, or GCP
- Communicate with users in both Spanish and English
- Escalate incidents efficiently to higher support levels when required What are we looking for?
- +1 year of experience in technical support or server administration (IT IS A MUST)
- Knowledge of Windows and Linux/Unix environments
- Experience with ticketing tools (ServiceNow, JIRA, Remedy, etc.)
- Basic to intermediate cloud knowledge (AWS, Azure, MUST)
- Availability to work in rotating 24x7 shifts
- Residence in Trujillo, Lima, or Arequipa Who are - Customer-oriented
- Problem-solvers under pressure
- Strong communicators in technical and non-technical environments
- Team players with good escalation criteria What do we offer?
- Indefinite contract for (PLUXEE)
- Additional days off besides vacations
- Certifications & continuous training
- Career growth opportunities in a leading integral IT consulting company
- Exposure to large-scale local and international projects At NTT DATA, every voice matters. We foster an inclusive workplace where talent is valued regardless of gender, age, disability, sexual orientation, or any other personal characteristic.
📌 Technical SupportEnglish speakers - LIMA
🏢 NTT DATA Europe u0026 Latam
📍 Lima