We are seeking a reliable and professional
Remote Operator
based in Peru to join our team. This role focuses on providing high-quality support to patients and assisting with day-to-day office coordination for a U.S.-based practice. The adecuado candidate should be comfortable speaking on the phone in English, detail-oriented, and able to work independently while following New York business hours.
Responsibilities:
- Answer incoming phone calls from patients in a professional and courteous manner.
- Assist patients with scheduling, rescheduling, or canceling appointments.
- Provide general information to patients regarding services.
- Place outgoing calls to remind patients of upcoming appointments.
- Contact insurance companies to verify coverage and benefits for medical equipment.
- Record and update patient information accurately in internal systems.
- Follow communication scripts and guidelines to ensure consistency and quality.
Requirements:
- Strong verbal communication skills in English.
- Previous experience in customer service, medical office support, or a call center (preferred but not required).
- Reliable internet connection and a quiet, distraction-free work environment.
- Ability to multitask and handle patient interactions with empathy and professionalism.
- Basic computer skills (email, scheduling systems, data entry).
📌 Remote operator (Perú)
🏢 Metropolitan Foot Care
📍 Perú
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