I’m helping
EZ MD Solutions
find a top candidate to join their team
full-time
for the role of
Bilingual Virtual Medical Assistant (VMA)
.

You will improve patient care by streamlining medical coordination in a bilingual remote role.

Compensation:

USD 3/hour

Location:

Remote: Peru

Mission of EZ MD Solutions:

"To simplify and improve healthcare operations by providing efficient, technology-driven solutions that reduce administrative burden and enhance patient care."

What makes you a strong candidate:
- You are proficient in eClinicalWorks, Outbound calls, Inbound calls, Health Insurance Portability and Accountability Act (HIPAA), Documentation.
- skill.proficiency.1-plus-year
- English - Fully fluent
- Spanish - Fully fluent

Responsibilities and more:

About the Role:

EZ MD Solutions is a US-based healthcare services company providing Virtual Medical Assistant, Medical Scribing, and Revenue Cycle Management services to physician practices across the United States. We are looking for a talented bilingual professional to join our team as a Virtual Medical Assistant,



supporting a US-based medical practice with appointment setting, scheduling, and patient coordination.

Responsibilities:
- Handle inbound and outbound calls from patients
- Schedule and manage medical appointments
- Work with eClinicalWorks (eCW) EMR system
- Coordinate with the authorization department
- Verify insurance information
- Manage patient records and documentation
- Provide general administrative support
- Communicate with Spanish-speaking patients

Requirements:
- Bilingual English & Spanish (C1 or above) — most important requirement
- Healthcare/medical office experience (EHR systems such as eClinicalWorks, Epic, Ability, athenahealth) strongly preferred; strong bilingual BPO/remote customer service background (fintech, tech support, travel, insurance) also considered
- Minimum 1 year medical appointment setting or scheduling experience preferred
- Experience working with US-based ph

📌 Bilingual Virtual Medical Assistant (Perú)
🏢 Emma of Torre.ai
📍 Perú