Logistics Operations Assistant (Remote, Work From Anywhere)
*Full-Time | Freight Relay Group*

Note on Location: While this posting may show a specific country due to platform formatting, this is a fully remote position open to applicants worldwide. We welcome applications from any country.

About Us

Freight Relay Group is a carrier representation agency operating out of the Port of NY/NJ. We represent qualified carriers in the market, securing freight through established broker relationships and managing the operational work behind every load. We are a small, focused team and we take the work seriously.

The Role

We are looking for a detail-oriented, organized, and communicative coordinator to join our operations team remotely. You will be the communication bridge between our brokers and our carriers, managing load threads, relaying updates, handling documents, and making sure nothing falls through the cracks across multiple active loads at once.

No freight experience required. The terminology and workflow are learnable.



What is not teachable is the attention to detail and the urgency this role demands.

Schedule

This role operates Monday through Friday, 8:00 AM to 5:00 PM Eastern Time. Applicants must be available during these hours regardless of their local time zone.

What You'll Do
- Create and manage a dedicated email thread for every active load, keeping broker and carrier communication organized and separate
- Relay scheduling requests, status updates, and confirmations between brokers and carrier dispatch throughout the life of each container
- Collect, verify, and distribute load documents at each stage, including work orders, bills of lading, delivery confirmations, gate tickets, and invoices
- Flag delays, detention risks, overweight issues, and anything affecting timing or cost immediately
- Chase outstanding paperwork, rate confirmations, and payments until every file is fully closed
- Navigate terminal websites and shipping line tracking tools to

📌 Logistics Assistant (Perú)
🏢 Freight Relay Group
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