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Job Title: Leasing and Tenant Services Specialist (US Property Management)
Location: Remote
Time Zone: US Time Zones (EST–PST)

Role Overview
We are looking for a proactive and tenant-focused Leasing and Tenant Services Specialist to support leasing operations and tenant experience across a US residential portfolio. This role is central to keeping occupancy rates high, tenants satisfied, and properties well-maintained. You will handle everything from leasing inquiries and lease renewals through to maintenance coordination and rent follow-up. Prior hands-on experience working in US property management is essential — candidates without this background will not be considered.

Key Responsibilities
Handle inbound leasing inquiries, schedule showings, and guide prospective tenants through the application process
Prepare and manage lease agreements, renewals, and related documentation
Monitor rent collection, identify delinquencies, and follow up with tenants on outstanding balances




Coordinate and track maintenance and repair requests, ensuring timely resolution through vendor management
Build and maintain strong tenant relationships, addressing concerns and resolving issues efficiently
Manage move-in and move-out coordination including walkthroughs, inspections, and deposit tracking
Maintain up-to-date tenant records, lease files, and property data within property management systems
Provide regular updates to property owners on occupancy, maintenance status, and tenant matters

Required Qualifications
1+ years of leasing or property management experience within the US residential real estate market
Demonstrated experience across leasing, rent collection, tenant communication, and maintenance coordination
Working knowledge of US leasing practices, rental agreements, and tenant management processes
Experience using US property management platforms such as AppFolio, Buildium, Yar

📌 Leasing and Tenant Services Specialist (Lima)
🏢 Hire Hangar
📍 Lima