About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of general enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Job Description

Position Purpose
The Copilot & AI Agent Specialist is responsible for designing, developing, deploying, and continuously improving AI-powered agents using Microsoft Copilot, Copilot Studio, Power Platform, and related technologies to support business process optimization initiatives.

The role focuses on enhancing employee productivity,



improving end-user support, reducing manual effort, automating repetitive activities, and providing intelligent assistance for process and system-related queries across enterprise applications.

The specialist will work closely with Digital, Process Excellence, Procurement, Supply Chain, IT, and Business teams to identify opportunities for AI-driven automation and create scalable solutions that improve operational efficiency and user experience.

Key Accountabilities

AI Agent Development & Deployment
• Design, develop, test, and deploy AI agents using Microsoft Copilot Studio and related Microsoft technologies.
• Build conversational agents capable of answering business process and system-related questions.
• Develop intelligent workflows that automate repetitive and manual activities.
• Configure integrations with enterprise applications such as SAP, Ariba, ServiceNow, Microsoft 365, Power Platfo

📌 Copilot & AI Agent Specialist (Bilingue) (Lima)
🏢 Infosys
📍 Lima