10 ago
|
NTT DATA Europe & LATAM
|
Lima
10 ago
NTT DATA Europe & LATAM
Lima
? Join NTT DATA — one of the world’s largest IT services companies, with +140,000 professionals operating in more than 50 countries.
At NTT DATA, we believe technology transforms businesses and people’s lives. Today, we are looking for passionate tech professionals ready to grow in a dynamic, general, and collaborative environment. ?
? We’re Hiring | Technical Support L1 (B2–C1
)
? Location: Trujillo, Lima or Arequipa – Pe
ru
? Schedule: Rotative shifts 2
4x7? Employment Type: Full-t
ime
? International support environ
ment
? What will yo
u do?
?️ Provide Level 1 technical support and incident reso
lution? Register, monitor, and manage tickets using ticketing
tools☁️ Support infrastructure environments (Windows / Linux /
Unix)? Assist cloud environments such as AWS, Azure,
or GCP? Communicate with users in both Spanish and E
nglish? Escalate incidents efficiently to higher support levels when re
quired
✅ What are we looki
ng for?✔️ +1 year of experience in technical support or server administration (IT IS
A MUST)✔️ Knowledge of Windows and Linux/Unix envir
onments✔️ Experience with ticketing tools (ServiceNow, JIRA, Remedy
, etc.)✔️ Basic to intermediate cloud knowledge (AWS, Azure,
or GCP)✔️ Fluent English speaking (IT IS A
MUST) ✔️ Availability to work in rotating 24x7
shifts✔️ Residence in Trujillo, Lima, or A
requipa
? We value professionals
who are:? Customer-
oriented? Problem-solvers under
pressure? Strong communicators in technical and non-technical envi
ronments? Team players with good escalation
criteria
? What do
we offer?? Indefinite contract fro
m day one? 100% covered EPS & Oncologic
Insurance? Food allowance card
(PLUXEE)? Additional days off besides
vacations? Certifications & continuous
training? Career growth opportunities in a leading global IT consultin
g company? Exposure to large-scale local and international
projects
✨ At NTT DATA, every voice matters. We foster an inclusive workplace where talent is valued regardless of gender, age,
📌 Technical SupportEnglish speakers (Lima)
🏢 NTT DATA Europe & LATAM
📍 Lima