Digital Workplace Engineer
Role Overview
The Technical Digital Workplace Engineer is responsible for supporting, administering, and enhancing enterprise end-user computing services to deliver a secure, reliable, and modern digital workplace experience. The role involves managing endpoint technologies, Microsoft 365 services, device lifecycle management, collaboration platforms, and end-user support while ensuring compliance with organizational security and operational standards.
Key Responsibilities
Endpoint Management
Administer Windows 10/11 enterprise devices.
Manage device provisioning using Microsoft Intune and Autopilot.
Deploy operating systems, applications, and security configurations.
Perform endpoint health monitoring and remediation.
Manage BitLocker encryption and device compliance.
Microsoft 365 Administration
Support Microsoft 365 services including:
Exchange Online
Microsoft Teams
OneDrive for Business
SharePoint Online
Troubleshoot mailbox, collaboration, and licensing issues.
Manage user provisioning and permissions.
Automation & Continuous Improvement
Develop PowerShell scripts for operational automation.
Identify opportunities to improve service efficiency.
Participate in digital workplace transformation initiatives.
Experience
5–7 years of relevant experience in Digital Workplace or End User Computing support.
Experience supporting enterprise environments with 2,000+ users is preferred.
📌 Digital Workplace Engineer (Lima)
🏢 HCLTech
📍 Lima