As a PPCI & Customer Service Leader, you will lead demand planning, inventory
planning, customer service, and order management activities for the Peru market
while serving as the primary Supply Chain focal point for the local
organization. This role is responsible for driving the effectiveness of the
local Sales & Operations Planning (S&OP;) process, ensuring alignment across
Sales, Marketing, Finance, Operations, and regional Supply Chain teams. You will
help balance customer requirements, inventory performance, and business
objectives through data-driven decision-making and cross-functional
collaboration. The position plays a critical role in improving forecasting
accuracy, service levels, and overall supply chain performance.

Why This Role Matters

* Leads key supply chain processes including demand planning, inventory
management, customer service, and S&OP;, directly impacting customer
satisfaction and business performance.

* Serves as the local steward of the S&OP; process, driving alignment,
governance, and continuous improvement across multiple business functions.





* Helps optimize inventory investment, improve forecast accuracy, and support
service level and cash flow objectives.

* Strengthens collaboration with customers, suppliers, and regional teams to
enhance supply chain execution and long-term business results.

What You Will Do

* Lead the local demand planning process by developing accurate forecasts,
evaluating assumptions, identifying risks and opportunities, and aligning
plans with business objectives.

* Manage inventory and supply planning activities to ensure product
availability, maintain inventory health, and support targeted service levels
and cash flow goals.

* Own and continuously improve the local S&OP; process, coordinating
cross-functional stakeholders and monitoring performance against key supply
chain metrics.

* Develop and execute customer service strategies, including collaborative
planning programs with key customers, order manage

📌 Ppci & Costumer Service Leader (Perú)
🏢 The Goodyear Tire & Rubber
📍 Perú