We're Hiring: Bilingual Desktop Support Specialist Location: Av. Bolognesi 228, Miraflores, Lima 15074, Perú (100% Onsite) Employment Type: Full-Time English Required – Advanced Level Are you passionate about technology and enjoy helping users solve technical challenges? We're looking for a Bilingual Desktop Support Specialist to join a dynamic IT Operations team and provide exceptional technical support to end users.

What You'll Do - Provide technical support via phone, ticketing systems, chat, and email - Troubleshoot hardware, software, network,



and system-related issues - Diagnose and resolve technical incidents efficiently - Escalate complex issues to specialized support teams when needed - Document incidents and solutions accurately within the ticketing system - Support Microsoft and Linux environments - Assist with Office 365 administration and user support - Provide guidance and basic training to end users What We're Looking For - 3+ years of experience in Desktop Support, Help Desk, or Technical Support roles - Advanced English communication skills (written and verbal) - Strong knowledge of:

- Windows and Linux operating systems - Microsoft 365 / Office 365 - Networking fundamentals (Switches, Routers) - Server administration and troubleshooting - Hardware and software support Why Join Us?
- Competitive compensation package - Professional growth opportunities - Collaborative and technology-driven environment Work Schedule Full availability required for rotating schedules (AM/PM shifts) and occasional weekend coverage.

📌 Bilingual Desktop Support Specialist (Lima)
🏢 allied-global-its
📍 Lima