We are looking for a Customer Support Specialist to join our team in a fully remote role. This position involves supporting clients via email, chat, and phone, as well as working with internal systems to manage and resolve data related inquiries.

Responsibilities
Provide customer support through email and phone.
Handle inbound and outbound calls.
Investigate and resolve customer inquiries.
Troubleshoot issues and coordinate with internal teams and thirdparty vendors.
Manage multiple priorities while maintaining excellent attention to detail.
Document cases and follow established processes.

Requirements
Native or nearnative English proficiency.
Previous experience as a Support Representative or in a similar customer service role.
Experience with Microsoft 365.
Experience handling inbound and outbound calls.
Excellent verbal and written communication skills.




Strong problemsolving and organizational skills and attention to detail.
Ability to work independently in a remote environment.
Reliable internet and quiet workspace.

Preferred Qualifications
Experience using ticketing systems.
Experience supporting software or technical products.
Data related experience.

Selection Process
Initial screening interview.
Short assessment.
Interviews with the US Team.
Bolsa de trabajo Perú ofrecemos puesto de Customer Support Specialist para el sector de Otros en la empresa Pixelstudio S.A.C. de Lima. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Jornada completa.

📌 Customer Support Specialist Fully remote (Lima)
🏢 PixelStudio
📍 Lima