About the client: Our client is a boutique personal
injury law firm that focuses on providing a high-touch,
personalized experience.

They prioritize exceptional customer
service and empathy, ensuring every client feels supported from the
very first interaction About the role: Our client is seeking a
Intake Specialist , fluent in both Spanish and English, who will
assist the legal team by handling outbound calls for insurance
claims, managing the reception, and handling administrative
paperwork.

This position is idóneo for someone organized,
detail-oriented, and capable of multitasking in a fast-paced legal
environment. US law firm experience is preferred.

What you’ll be
doing: Answer incoming calls and handle inquiries professionally.

Conduct outbound phone calls.

Assisting with clerical duties such
as data entry, document formatting, and file management.

Manage and
update calendars with appointments, deadlines, and case events.

Providing excellent customer service to clients and legal partners.

Regularly check court websites for updates and update case tasks
accordingly.





Initiate and open new claims with insurance companies.

Proactively follow up with adjusters to gather and document
claim-related information.

Provide empathetic
first-point-of-contact support for clients during sensitive initial
case stage s.

Who are we looking for? 1+ year of experience in
administrative support, preferably in the law niche.

Fluency in
Spanish and English (spoken and written).

Experience in the
insurance niche is preferred.

Strong organizational and time
management skills.

Proficiency in Microsoft Excel and Office
productivity tools.

Past experience with Cloud

Lex is preferred.

Legal experience preferred but not required.

Excellent
communication skills, both written and ora l.

Position: Intake
Specialist Remote Status: Fully Remote Preferred Location: Latin
America Working Hours: 9 am - 6 pm EST Holidays: US Federal
Holidays Salary: USD 900 - USD 1200 per month Internal Job ID:
1091

📌 Intake Specialist - 1091 - Lima, Peru (Perú)
🏢 Bionic Talent
📍 Perú