About Us
At Seequent, we help organisations to understand the underground, giving the confidence to make better decisions faster.
At Seequent, we help organisations to understand the underground, giving the confidence to make better decisions faster. We build world-leading technology that is at the forefront of Earth sciences, transforming the way our customers work. Every day we help them develop critical mineral resources more sustainably, design and build better infrastructure, source renewable energy, and reduce their impact on the environment. We operate in 145+ countries while proudly maintaining headquarters in New Zealand.
The Role
The Technical Solutions Specialist, Geotechnical Engineer at Seequent will enhance our customer service program by providing exceptional support throughout all stages of customer interaction, from pre-purchase evaluations to assisting experienced users.
Based in Lima, Peru (following a hybrid schedule with core days in the office), you will leverage your high-level expertise in GeoStudio and PLAXIS, alongside other Seequent portfolio solutions, to provide technical support, training, and project assistance. Acting as a regional technical advocate, you will ensure customers maximize the value of our software, support local sales teams with product demonstrations, and provide critical feedback to our development teams to drive continuous improvement.
In this role, you will have the opportunity to:
- Provide comprehensive technical support and project assistance to customers during trial and post-purchase phases to ensure successful software implementation.
- Act as the regional technical advocate by supporting the local sales team with product demonstrations, understanding customer needs, and developing strategic implementation plans.
- Deliver training to new customers to integrate solutions into their workflows while mentoring the internal technical team to build their training confidence.
- Proactively engage with users through face-to-face conversations, telephone,
and email to complete health checks and identify new sales or support opportunities.
- Collaborate with marketing to represent solutions regionally and provide continuous feedback to software development teams to enhance overall product functionality.
Essential Knowledge, Skills, and Experience:
- A university degree in Geological Engineering, Geotechnical Engineering, or a closely related academic discipline.
- A minimum of 5 years of professional experience working in geological engineering or related technical fields.
- Advanced operational skills and proven industry experience using geotechnical software solutions, specifically Seequent's GeoStudio and PLAXIS.
- Confident oral and written communication skills in English, combined with fluency in either Portuguese or Spanish.
- A strong understanding of how cultural differences can influence business relations across the regional market.
Assets:
- Excellent interpersonal skills to develop and build sustainable working relationships with diverse clients and internal stakeholders.
- A proven ability to act as a collaborative team player equipped with effective conflict management and resolution skills.
- The capability to work independently, manage a dynamic workload effectively, and adapt quickly to a fast-paced, constantly changing environment.
- The flexibility to work collaboratively under a hybrid model, requiring in-office presence in Lima from Tuesday to Thursday.
Our Commitment to Equity, Diversity, and Inclusion
At Seequent, we champion the uniqueness of each individual. Our commitment to inclusiveness, equity, and accessibility is fundamental to who we are. If you require accommodation during our recruitment process,
please let our Talent Acquisition team know. We are here to ensure a fair opportunity for all.
Research underscores that some individuals, especially women and underrepresented groups, may hesitate to apply for roles if you don't meet every requirement. Please don't count yourself out if you don't tick every box. We are committed to hiring a diverse team and encourage individuals of all background and abilities to apply. Thank you for considering us as your potential employer; we're excited to see what you can bring to our team!
Benefits of being a Seequenteer and why you'll love being on our team.
Our people
Working at Seequent means becoming part of a community of collaborative innovators with insatiable curiosity and a passion to make a difference. Seequenteers are experts at what they do, visionaries with bold ideas for the future, and driven by a desire to make meaningful change.
Our culture
At Seequent you'll be encouraged to Find a Better Way, Think Customer, Collaborate Enthusiastically, Exceed Expectations and Take Ownership, no matter what role you're in. Our values define a culture of open mindedness, connected teams despite geographical distance, transparent communication, and leadership at any level, where everyone is welcome as their authentic self.
Our offices
Seequent operates from offices all over the world; as part of the Bentley Systems family. Our office hubs are fueled by barista-crafted coffee,games, table tennis, Lego, online trivia battles, and regular office team events. We like to celebrate our wins with cake too, lots of cake.
Benefits
Competitive salary, versátil working, a paid day each year to volunteer, an employee share purchase plan in most locations, rewards & recognition program, continuous learning and career growth opportunities, internal engagement events, culture & wellbeing program, personal support resources. Additional benefits are unique to each location Seequent resides in.
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📌 Technical Solutions Specialist, Geotechnical Engineer (Lima)
🏢 Seequent
📍 Lima