Midea Group is one of the world’s largest home appliance and air solutions groups. Every day, we work to make life easier, more efficient, and more connected. Our culture is rooted in innovation, collaboration, and operational excellence—and we believe in the power of our people to drive meaningful change.

We are looking for an IT BP to take full ownership of the local IT function in Peru, responsible for enterprise applications, IT infrastructure, digital transformation initiatives, and the execution of Midea Integral IT standards. This role serves as the primary liaison between local business teams, Regional IT, and Midea HQ, ensuring secure, standardized, and efficient IT operations while enabling business growth.

Position Overview

We are looking for an IT Business Partner to support the implementation, operation, and continuous improvement of Supply Chain, Logistics, Finance systems in Peru.

This role will act as a key bridge between business and IT, ensuring the successful delivery, stability, and optimization of systems such as ERP and WMS while collaborating closely with regional IT team and Midea HQ team.

Key Responsibilities

Enterprise Applications & Business Systems

- Lead the implementation, enhancement, and daily support of Midea enterprise applications, including ERP (IBOS & Oracle EBS), Supply Chain (WMS), Finance and other corporate systems.
- Serve as the primary IT business partner for all local departments, including Sales, Finance, Supply Chain, Logistics, After Sales, HR.
- Conduct business process analysis, gather requirements, and prepare Business Requirement Documents (BRDs).
- Coordinate with Midea HQ teams to design solutions, resolve system issues, and ensure successful system delivery.
- Support User Acceptance Testing (UAT), user training, and go-live activities.




- Provide Level 1 and Level 2 application support by troubleshooting system issues, coordinating with HQ teams, and ensuring timely issue resolution.
- Monitor system performance and contribute to continuous improvement initiatives to enhance operational efficiency and user experience.

IT Infrastructure & End User Support

- Ensure all local IT infrastructure and end-user computing environments comply with Midea Global IT architecture, cybersecurity standards, and governance policies.
- Take overall responsibility for the company's IT infrastructure, including network, Internet connectivity, Wi‑Fi, firewalls, cloud services, printers, meeting room equipment, and end‑user devices.
- Provide daily IT helpdesk support for approximately 30 employees, ensuring high service availability and user satisfaction.
- Coordinate with external IT service providers for hardware maintenance, telecommunications, and infrastructure support when necessary.
- Maintain IT asset inventory, software licensing, hardware lifecycle management, and procurement activities.

Requirements

- Bachelor’s degree in information technology, Software Engineering, Computer Science or a related field.
- 8+ years of experience in enterprise IT, including ERP implementation, application support, and IT project delivery.
- Solid experience supporting integrated ERP solutions across Finance and Supply Chain functions, with the ability to communicate effectively with Finance stakeholders and translate business requirements into system solutions.




- Strong understanding of end-to-end business processes, particularly Procure-to-Pay (P2P) and Order-to-Cash (O2C), with the ability to translate business requirements into effective system solutions.
- English and Spanish required.
- Experience working closely with Finance, Supply Chain, Logistics, Warehouse, Sales, and After Sales teams.
- Hands‑on experience with Oracle EBS is highly preferred. Experience with SAP, Microsoft Dynamics, or other enterprise ERP platforms will also be considered.
- Experience supporting WMS, TMS, or other Supply Chain applications is highly preferred.
- Understanding of system integrations and data flows (EDI/API).
- Experience supporting Microsoft 365, Windows, networking, endpoint devices, and local IT infrastructure is preferred.
- Strong ownership and accountability
- Excellent communication and stakeholder management
- Finance & Supply Chain business acumen
- Analytical thinking and problem-solving
- Customer‑oriented mindset
- Project management and coordination
- Ability to work independently in a fast‑paced environment

Why Midea?

Because we are a global company with a regional mindset. Because your talent knows no boundaries. And because we are building a smarter, more connected, and more human future for millions of people around the world

At Midea Peru, we believe diverse teams build better solutions. We are proud to be an equal opportunity employer and are committed to a workplace where everyone is respected, valued, and empowered to grow.

All qualified applicants will be considered without regard to race, ethnicity, religion, sex, gender identity or expression, sexual orientation, age, disability, or any other characteristic.

Join us and be part of a team where your talent makes the difference!

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📌 Information Technology Business Partner (Lima)
🏢 Midea Carrier Chile
📍 Lima