Client Operations Officer, OTC Derivatives M/F

Business type

Types of Jobs - Asset Management

Job title

Client Operations Officer, OTC Derivatives M/F

Contract type

Permanent Contract

18/08/2026

No

Job summary

You will be responsible in processing the day-to-day Over The Counter (OTC) Derivative activites under Market Solutions. The position requires good experience and background in operations including familiarity with OTC products. Individual should be proactive, team focus, dynamic and he/she adds value by working on a number of simultaneous tasks with minimal supervision while paying special attention to details. Our mission is to perform day-to-day operations in offering transparency and high level of service to our clients.

What will you do?

- Perform broker/client statement collection, external trade integration, price extract from external source and verification, trade matching, valuation, reconciliation, settlement, investigation and resolution on exceptions
- Signoff on daily process requirements in line with the agreed timeline, ensuring quality and accuracy at all times
- Ensure all queries are managed effectively and escalation are raised to the Manager on timely manner
- Liaise with external or internal stakeholders to expedite and assist in resolution of issue identified that impacts deliverable
- Contribute to processes efficiencies and business improvements projects where required
- Contribute to procedure updates (in accordance with internal and client policies) and ensure strict adherence at all times

Supplementary Information

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential,



making a difference to our communities, and achieving success that is mutual.

- A comprehensive Total Rewards Program including performance based bonuses, adaptable benefits, and competitive compensation
- Leaders who support your development through coaching and managing opportunities
- A world-class training program in financial services
- A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded

Geographical area

Asia, Malaysia

Bachelor Degree / BSc Degree or equivalent

Level of minimal experience

0-2 years

Experience

Must-have

- < 1 year operations experience in OTC Derivative Operations or similar fields / Fresh graduates are encouraged to apply
- Strong team player
- Proficient in MS Office
- Ability to work under pressure

Nice-to-have

- Fund Accounting background will be an advantage
- Proficiency in VBA, Python

General information

Entity

CACEIS is the asset servicing banking group of Crédit Agricole dedicated to asset managers and institutional investors. Through offices across Europe, North and South America and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle-office outsourcing and issuer services. CACEIS is a consolidator in the European asset servicing market and posts sustained growth in its business activities. The group holds €5.3 trillion in assets under custody and €3.4 trillion in assets under administration (figures as of 31 December 2024). By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offers are open to persons with disabilities.

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📌 Client Operations Officer, OTC Derivatives M/F (Asia)
🏢 CACEIS
📍 Asia