Customer Success Lead (Perú)

Customer Success Lead (Perú)

03 ago
|
Huble | Time Tracking u0026 Client Invoicing
|
Perú

03 ago

Huble | Time Tracking u0026 Client Invoicing

Perú

What you'll do

- Own onboarding for new Team and Business customers

- Run quarterly business reviews with the top 40 accounts

- Lead the customer-advisory board (8–12 customers, quarterly meetings)

- Sit in the engineering Friday demo so handoffs to product are frictionless

- Build the playbook for the next 2 hires on the CS team

What we're looking for

- 5+ years in CS, account management, or onboarding at a SaaS company

- Have run a CS function (even of 1) end-to-end

- Comfortable in spreadsheets and the product UI — you can run your own QBR data pulls

- Strong written communication — most customer touchpoints are async

- Like building processes from scratch; the playbook here doesn't exist yet

📌 Customer Success Lead (Perú)
🏢 Huble | Time Tracking u0026 Client Invoicing
📍 Perú

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Recibe por email las nuevas ofertas de trabajo para: customer success lead (perú) / perú