Job Title: Legal Assistant / Scheduler

Schedule: Monday to Friday, 10:00 AM – 8:00 PM (COL Time)
Experience Required: Minimum 3 years

Job Overview

We are seeking a highly organized and proactive Legal Assistant / Scheduler to support operations by coordinating client and caregiver relationships while ensuring a high-quality service experience. This role plays a critical part in managing schedules, handling communications, and supporting administrative and payroll processes in a fast-paced environment.

Key Responsibilities

- Answer phone calls and respond to inquiries in a professional and upbeat manner
- Serve as a liaison between caregivers, clients, and office management
- Coordinate and schedule day-to-day caregiver assignments
- Ensure accurate intake and handling of referrals and service requests
- Maintain ongoing communication with clients and staff to evaluate service quality
- Assist with sales, marketing, and public relations activities
- Handle payroll-related tasks, including:
- Verifying timesheets
- Updating telephony records
- Supporting payroll data entry
- Maintain accurate documentation and personnel records (ClearCare/WellSky preferred)
- Monitor scheduling systems and ensure proper caregiver-client matching




- Perform on-call coordination duties when required
- Support general office coordination activities

Core Competencies

- Strong verbal communication skills
- Excellent organizational and multitasking abilities
- Customer-focused mindset
- Sound judgment and decision-making
- Adaptability and stress management
- Resourcefulness and problem-solving skills
- Positive and professional attitude

Qualifications

- Minimum 3 years of experience in scheduling, administration, or similar roles
- Background in healthcare or home care services preferred
- Experience with scheduling systems (WellSky is a plus)
- Strong customer service experience
- Ability to thrive in a fast-paced, high-volume environment

What We’re Looking For

We value candidates who:

- Can handle multiple priorities under pressure
- Demonstrate strong interpersonal skills
- Maintain professionalism in all interactions
- Bring a proactive and solution-oriented approach

#schedulers25

Pregunta(s) de postulación:

- Cuanto tiempo de experiencia tienes como Scheduler Bilingue?

Idioma:

- Inglés (Obligatorio)

Lugar de trabajo: Empleo presencial

📌 Scheduler (Perú)
🏢 Solvo Global
📍 Perú