Customer Service Agent (Full-Time | Remote)

A leading Medical Courier Company, specializing in transportation services for hospitals, clinics, laboratories, and pharmacies, is seeking a Customer Service Agent to support daily operations and ensure excellent service for clients and drivers. Our company manages logistics for delivering surgical equipment, in-home medical devices, pharmaceuticals, and specimens with efficiency and reliability.

Responsibilities:

- Respond to customer emails promptly and professionally.

- Answer incoming phone calls and provide customer support.

- Follow up on paperwork and ensure documentation is completed accurately.

- Coordinate closely with drivers to verify shipment accuracy and status.

- Prepare and book shipment airbills.

- Maintain organized records and update information as needed.

- Perform routine administrative and operational tasks with a high level of accuracy and attention to detail.

Requirements:

- Availability to work remotely from Tuesday to Saturday, 12:00 p.m.



to 8:00 p.m. Eastern Time.

- Based in Lima, Peru.

- Previous experience in customer service, administrative support, logistics coordination, or a related field.

- Strong verbal and written communication skills.

- Excellent attention to detail and organizational skills.

- Ability to perform routine tasks consistently and efficiently.

- Comfortable working independently in a remote environment.

- Reliable computer/laptop and stable internet connection.

Benefits:

- Additional USD 100 monthly healthcare credit.

- Fully remote work environment.

- Supportive and collaborative team culture.

- Long-term stability and growth opportunity.

- Exposure to international logistics and operations.

- Opportunities for professional development and career growth.

- Monthly salary starting from USD 1,300.

Lugar de trabajo: Empleo remoto

📌 Bilingual Customer Service Agent (Perú)
🏢 Corvus Talent
📍 Perú