We are Bring IT
We are a young, dynamic, and rapidly growing professional services company, driving digital transformation for our clients worldwide. From bringing products to market to boosting productivity through the right technology and processes, the work we do is improving the way people work. To achieve this, we’re building a global, diverse team capable of tackling some of the most complex challenges of our time. We call this unique approach "360 Success."
We are recognized as one of the fastest-growing and most successful companies on the Inc. 5000 ranking in the United States.
We're Hiring a: Product Service Lead
Are you passionate about leading high-performing teams and delivering innovative ERP localization solutions that help customers succeed? Do you enjoy collaborating across Product, Development, and Customer Success while driving operational excellence?
If you're looking for an opportunity to combine leadership, service delivery, and continuous improvement in a fast-growing integral organization, we'd love to meet you
At Bring IT,
we're looking for a Product Service Lead to oversee the successful delivery and implementation of our localization solutions. In this role, you'll lead a team of Product Specialists and Business Systems Analysts, ensuring high-quality implementations, exceptional customer support, and continuous service improvements while partnering closely with Product and Engineering teams.
? Location Requirement: LATAM
Core Responsibilities
- Lead the delivery and implementation of localization solutions, ensuring quality, compliance, and customer satisfaction.
- Manage and mentor a team of Product Specialists and Business Systems Analysts responsible for implementations and Level 2 support.
- Coordinate escalations with Product Owners, Tech Leads, and Development teams to resolve functional gaps and technical blockers.
- Monitor delivery performance, service metrics, team capacity, billable utilization, and implementation quality
📌 Product Service Lead (Lima)
🏢 Bring IT
📍 Lima