OMODA & JAECOO Peru continues to strengthen its presence in the country, and we are looking for professionals who want to grow with a integral automotive brand in rapid expansion. If you have experience in automotive technical support, advanced vehicle diagnostics, and dealer network support, we'd like to hear from you.

Position: Fiel Technical Supervisor

Work Modality: 100% On-site

Professional Profile:

Technical professional in Automotive Mechanics, Automotive Mechatronics, Automotive Electronics, or related fields, with experience in vehicle diagnostics, maintenance, and repair. Specialized in providing technical support to dealerships and authorized service centers, ensuring compliance with manufacturer quality standards, proper execution of technical campaigns, warranty processes, and repair procedures.

Possesses strong knowledge of mechanical, electrical, electronic, and automotive diagnostic systems, as well as the interpretation of technical manuals, root cause analysis, and the use of OEM diagnostic equipment. Demonstrates a strong ability to resolve complex technical issues, drive continuous improvement initiatives, deliver technical training, and collaborate effectively with Aftersales, Quality, Engineering, and Warranty teams.

Recognized for strong customer orientation, analytical thinking, effective communication skills, willingness to travel, and a results-driven approach focused on quality performance, customer satisfaction, and response time objectives.

- Vehicle diagnostics and repair.
- Automotive electrical and electronic systems.
- Operation of OEM diagnostic scanners and specialized diagnostic equipment.
- Manage warranty claims by registering, tracking, and processing them through the OEM warranty management system,



including warranty claim settlement in coordination with the manufacturer.
- Root Cause Analysis (RCA).
- Interpretation of technical manuals and service bulletins.
- Technical support for dealerships and authorized service centers.
- Execution of service campaigns and vehicle recalls.
- Preparation of technical reports.
- Technical training for workshop advisors and technicians.

Required Qualifications

- Technical Diploma or bachelor’s degree in automotive Mechanics, Automotive Mechatronics, Mechanical Engineering, Automotive Engineering, or a related field.
- 3–5 years of experience with vehicle manufacturers (OEMs), automotive importers, or authorized dealerships.
- Experience providing technical support, performing advanced diagnostics, and handling complex technical cases.
- Experience participating in warranty, quality assurance, service campaigns, and aftersales operations.
- Experience delivering technical training to service advisors and workshop technicians.
- Driving License.
- Hybrid and Electric Vehicle (HEV/EV) systems.
- CAN Bus protocols and in-vehicle communication networks.
- Advanced Driver Assistance Systems (ADAS).
- Technical English for interpreting service manuals and technical documentation.
- Proficiency in Microsoft Office (Excel, PowerPoint).
- Experience using OEM warranty platforms, Dealer Management Systems (DMS), and CRM systems.

Core Competencies: Strong analytical thinking and problem-solving skills, with excellent communication abilities and a customer-oriented mindset. Demonstrates effective teamwork and cross-functional collaboration, strong planning and organizational skills, adaptability to changing business needs, a very proactive attitude, and a results-oriented approach focused on achieving business objectives and delivering high-quality outcomes.

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📌 Field Technical Supervisor (Lima)
🏢 OMODA & JAECOO Perú
📍 Lima