If you are interested in any of our current openings, please apply online by clicking on the position below.

Position: ABA Care Manager

Location: Corporate Office

Job Id: 340

# of Openings: 0

ABA Care Manager, Level 1

Status: Full Time

Pay Range: $22-$26 per hour (based on experience)

About Us

Little Spurs Autism Centers was founded in response to a growing need for thoughtful, evidence-based ABA services. We are committed to client-centered, assent-based care that supports the whole family and the San Antonio community. If you are looking for a collaborative environment where you can support families and clients with accessing meaningful ABA treatment, keep reading.

Here at Little Spurs Autism Centers, we believe that strong collaboration and a supportive working environment is the key to ensuring our clients receive the care they need. We focus on providing our Intake Team with mentorship, tools, and systems to ensure they can make a meaningful impact in a client’s life by supporting their journey in accessing ABA therapy successfully.

About The Role

This role is responsible for managing and overseeing a client’s full journey through the ABA care process – specifically this includes: developing a strong working relationship with the family, verifying and explaining complex benefits information, responsibility for the initial and ongoing treatment authorizations process, and explaining and accepting payments for patient responsibility amounts.



This role will serve as one of the main points of contact for clients undergoing treatment to support them in getting the care they need.

- Accurately complete complex insurance benefit verifications on an ongoing basis
- Communicate complex insurance benefit information and patient responsibility balances with families and caregivers
- Track patient responsibility balances; communicate these balances to families and accept payment in a timely manner
- Complete the full Initial Assessment and Ongoing Service authorization process, including gathering required documents and timely submission to insurance
- Serve as the patient’s main liaison during their time in treatment
- Maintain a timely, accurate, and updated online database of all activities
- Maintain consistent communication with BCBAs, Operations Team, Clinical Directors, and other involved parties on status of client and referral requests
- Meet required KPIs regarding timely submission of authorization requests and patient satisfaction scores
- Answer incoming calls, including but not limited to outside provider referrals and client inquiry requests as needed
- Participate in and contribute to the improvement of operational performance
- Perform all duties with the organizational mission, vision,



and goal top of mind
- Other duties as assigned

What We Provide

- Support Structure – we value ongoing collaboration between our Intake, Clinical, and Operations Teams to ensure everyone is supported in their roles of delivering client care
- Growth Opportunities – as we continue to grow and expand, we are proud to offer several growth opportunities and pathways for those who are interested in developing their career
- Medical, dental, and vision insurance with majority paid by the company
- Life insurance and disability coverage
- 401(k) with 4% company match (on 5% employee contribution)
- Access to Health Savings Account (HSA)
- 9 paid holidays
- Parental leave
- Employee Assistance Program (EAP) with mental health support
- Legal assistance program
- Discounted gym membership + employee discounts
- Employee referral program
- FREE visits to Little Spurs Urgent Care for yourself and dependents when you are sick

Qualifications

- High School Diploma or equivalent required; college experience or degree preferred
- 1-2 years of insurance verification and authorization experience required
- Bilingual English/Spanish required
- 1-2 years customer service experience required

Skills Required

- Strong organizational and communication skills
- Highly detail-oriented with a focus on accuracy and efficiency
- Problem-solving and critical thinking skills
- Strong interpersonal skills for effective collaboration

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📌 ABA Care Manager (San Antonio)
🏢 Little Spurs Autism Centers
📍 San Antonio