## Operations SupervisorPostulerlocations: Lima, Perutime type: Temps Pleinposted on: Publié aujourd'huijob requisition id: R Cherchez-vous à faire une différence dans la vie d’un patient? Chez AmerisourceBergen, vous trouverez une culture innovante et collaborative, axée sur le patient et soucieuse de faire la différence. En tant qu’organisation nous sommes unis par notre responsabilité d’œuvrer pour des vies plus saines. Joignez-vous à nous et postulez dès aujourd’hui!# **Ce que vous ferez**# At World Courier, part of the Cencora family, we are committed to creating healthier futures. As a integral leader in specialty logistics, we provide customized transportation and supply chain solutions for the pharmaceutical, biotechnology and healthcare industries, ensuring critical therapies reach patients safely, securely and on time.## **Position Summary**The Operations Supervisor is responsible for overseeing daily logistics operations, leading operational teams, managing relationships with key stakeholders, and ensuring shipments are delivered safely, efficiently and in accordance with customer expectations and company standards.This role plays a key part in driving service excellence, continuous improvement and operational profitability while supporting the development of high-performing teams.## ## **Key Responsibilities*** Lead and supervise day-to-day operations, ensuring service excellence and customer satisfaction.* Monitor shipments proactively, anticipating and resolving potential issues before they impact delivery.* Ensure compliance with company policies, quality standards (ISO/GxP) and regulatory requirements.* Oversee transportation, customs clearance and coordination with airlines, agents and logistics partners.* Manage operational KPIs,



costs and performance metrics to drive efficiency and profitability.* Develop, implement and maintain operational procedures (SOPs) and ensure team training and compliance.* Support audits, quality initiatives, CAPA management and continuous improvement projects.* Build strong relationships with customers, suppliers, customs authorities and key stakeholders.* Lead, coach and develop team members through performance management, feedback and training.* Partner with Sales and Customer Service teams to support customer needs and identify operational solutions..## **What We're Looking For****Education*** Bachelor's degree in Logistics, International Trade, Business Administration, International Relations or a related field.**Experience*** 3–5 years of experience in logistics, operations, customer service or supply chain management.* Previous experience leading teams in a fast-paced operational environment.* Experience in healthcare, pharmaceutical or specialized logistics is a plus.**Skills & Competencies*** Strong leadership and people management skills.* Excellent communication and stakeholder management abilities.* Strong analytical thinking and problem-solving skills.* Customer-focused mindset with a commitment to service excellence.* Ability to manage multiple priorities in a dynamic environment.* Advanced knowledge of Microsoft 365 tools,



particularly Excel.* English proficiency is desirable.* Knowledge of customs regulations and international transportation processes is a plus.**Why Join World Courier?*** Be part of a global organization that directly impacts patients' lives.* Work in a highly specialized and innovative healthcare logistics environment.* Collaborate with international teams and industry experts.* Access development and career growth opportunities within Cencora.* Contribute to our purpose of creating healthier futures.Ready to lead operations that make a difference? Join World Courier and help deliver hope worldwide. **Ce qu’Cencora offre** Nous offrons une rémunération globale concurrentielle. Notre engagement envers nos associés comprend l’offre de programmes d’avantages sociaux complets, diversifiés et conçus pour répondre aux divers besoins de l’ensemble de nos associés. Grâce à notre présence mondiale et nos diverses unités commerciales, nous avons une approche équilibrée des avantages que nous offrons. De nombreux avantages sociaux sont payés par l’entreprise, tandis que d’autres sont offerts par les cotisations des associés. Les offres d’avantages sociaux spécifiques peuvent varier selon l’emplacement, le poste ou l’unité d’affaires.Temps Plein# ******Affiliated Companies******Affiliated Companies: World Courier del Peru S.A.**Égalité d’accès à l’emploi**AmerisourceBergen s'engage à offrir des possibilités d'accès à l'emploi égales sans égard à l’origine ethnique, à la couleur, à la religion, au sexe, à l’orientation sexuelle, à l’identité de sexe, aux renseignements génétiques, à la nationalité, à l'âge, aux handicaps, au statut de vétéran ou à l’adhésion à toute autre classe protégée par la loi fédérale, d’État ou locale.
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