31 jul
|
Nielseniq
|
Lima
Role Summary
As a Jr. Research Analyst, you will be responsible for providing customer service. Your main objective will be to build trust with customers in terms of the quality of the information received through timely communication of changes, coverage analysis, methodological explanations and identification and monitoring of potential quality problems.
Responsibilities
- Continuous communication with the client for application of changes
- Coverage analysis, interpretation of results, presentation with client and follow‑up to actions triggered by said analysis
- Client inquiry management: filtering, registration, monitoring, review, communication
- Client order management: filtering, registration, monitoring, review, communication
- Provide training to clients on NielsenIQ methodologies and variable calculation
- Promotion of the use of technology
Qualifications
- Education: Degree in Marketing, Engineering, Actuary or related fields
- Desirable experience in companies related to market research, retailers or manufacturers of mass consumption,
through professional practices or internship programs
- Necessary skills: analysis and numerical ease, effective communication, creativity, organization and prioritization, taste for customer relations
- Excel intermediate
- English intermediate to advanced
Benefits
- Versátil working environment
- Volunteer time off
- LinkedIn Learning
- Employee Assistance Program (EAP)
Commitment to Diversity, Equity, and Inclusion
NielsenIQ is committed to reflecting the diversity of the clients, communities and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement and products. We enthusiastically invite candidates who share that mission to join us.
Artificial Intelligence Policy
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé scr
📌 Jr. Research Analyst (Lima)
🏢 Nielseniq
📍 Lima