Responsibilities
- Consistently deliver a high level of customer service and traveller satisfaction.
- Provide leadership for our travellers and be responsible for their well‑being.
- Continually increase your knowledge about the visited country, its culture, religion, current affairs, environment, etc.
- Have detailed knowledge of hotels, sights, restaurants, transport, souvenirs, prices, etc.
- Maintain a valid passport and visa.
- Keep vaccinations and preventive medication up to date.
- Act as day‑to‑day guide, interpreter and manager of the group.
- Deal directly with your travellers' issues and concerns, ensuring passenger satisfaction is effectively achieved.
- Maintain the established travel itinerary as closely as possible, making changes only when necessary.
- Make reservations for accommodation, transportation and activities as required.
- Assist and accompany travellers during optional activities and meals.
- Advise travellers on suitable restaurants, additional transport requirements, purchase of souvenirs, etc.
- Maintain daily expenditure accounts,



retain receipts and keep expenses within the trip budget provided.
- Provide a report for each trip, in the requested format and keep the trip notes updated in the standardized format.
- Train new Guides as requested, passing on as much trip‑related information as possible.
- Provide assistance to the regional offices when requested by Managers or by the Toronto office.

Qualifications
- University degree or College certificate in tourism. Tour Guides is mandatory.
- Valid official Carnet de Acreditados is mandatory.
- Minimum 2 years active in the field working either as a tour guide, a trek guide, or in customer service.
- Delivered tours in South America and preferably with experience with the Inca Trail and Lares Trek.
- Able to walk up to 20km a day, carry 4kg of emergency equipment and sustain altitudes of up to 500m above sea level.
- Excellent people skills.
- Awareness of and commitment to sustaina

📌 Assistant Trek Guide (Cusco)
🏢 Supplier Tour Leader
📍 Cusco