Position Name: Resource Coordinator

Reports to: Resource Coordinator Manager
Shift: 8 am -5 pm Eastern Time

Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service.

We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now

As a Resource Coordinator, your primary goal will be to ensure that engineers in the support department are being utilized to their full capacity and that any issues of scheduling and coordination of work are addressed.



Specific responsibilities in support of this goal are summarized below. Other duties of a broadly organizational nature will be assigned as needed. This position reports to the Resource Coordination Manager and has growth potential in either a technical direction or a management one, depending on your aptitudes and company needs. This is a remote work-from-home position.

Responsibilities:
- Responsible for scheduling engineering calendars and tickets for a general support organization across several time zones.
- Coordinating all IT resources to drive completion of tasks and ensure efficient resource utilization.
- Coordinating scheduling of work with internal resources and client contacts.
- Scheduling internal and onsite technical resources in our ticketing system (ConnectWise Manage).
- Evaluating, prioritizing and assigning IT to support requests, following up where needed to ensure completion of outstanding items.
- Monitoring service p

📌 Resource Coordinator (Lima)
🏢 Atlas Technica
📍 Lima