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**Important Information**

Location: Peru, Colombia, Costa Rica, Peru

Work Mode: Remote

**Job Summary**

**Responsibilities and Duties**
- Develop and implement conversational flows of new voice/chat bots for our business units with high level of complexity
- Extend, adjust and maintain existing solutions by continuously improving conversational flows and intents
- Analyzing and understanding business requirements and objectives
- Identifying, evaluating and recommending possible solutions & the best conversational approach

**Qualifications and Skills**
- Bachelor's degree in computer science, software engineering, or a related field.
- Professional/ Advanced English skills.
- 3+ hands-on experience with Google DialogFlow ES- Excellent written and spoken English-
- Experience in Agile delivery environment, life-cycle product support,



and troubleshooting in Google DialogFlow- Passion to solve business problems with natural language processing (NLP)- Passion for cloud-based technologies and Artificial Intelligence- Passion about great customer/conversational experience- Degree in IT or relevant field; M.Sc/BE/MCA is a plus

About Encora

Encora is a general company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.

**At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

Postúlate en Kit Empleo: kitempleo.pe/empleo/zifve

📌 Conversation Ai Specialist (Lima)
🏢 Encora
📍 Lima