Postúlate en Kit Empleo: kitempleo.pe/empleo/wly39

Cloudinary is the foundational technology powering images and videos across the internet. We enable companies worldwide to manage, optimize, and deliver visual media at scale through powerful APIs and integrations.
Think of visual media as the electricity of the modern digital world - Cloudinary is the power grid that makes it all work seamlessly.
About the Role
We are looking for a driven and detail-oriented Collections & AR Specialist to join our CFO Office. In this role, you will be part of the Billing team, reporting to the Billing Director, and owning the day-to-day global collections process. You will work closely with customers and internal teams to ensure timely payments, support ongoing AR operations, and contribute to the company's cash flow performance.
What You'll Do
Own and drive the day-to-day integral collections process
Monitor customer accounts to identify outstanding balances and ensure timely follow-ups
Communicate directly with customers to resolve payment issues and ensure collections
Issue receipts, credit memos, and support billing-related inquiries
Support AR processes including payment allocations, credits, refunds, and invoice adjustments
Proactively identify and follow up on at-risk accounts to prevent overdue balances
Work closely with Sales, Customer Success, and Account Managers to resolve customer issues and accelerate collections
Collaborate with the Accounting team on AR-related activities
Track and report on collections activity and accounts receivable status




Identify opportunities to improve collections processes and increase efficiency
Serve as a key point of contact for customers on billing and payment-related matters
What We're Looking For
2+ years of collections experience in B2B SaaS companies (must)
Strong communication and interpersonal skills, with a customer-oriented mindset
Ability to manage multiple priorities in a fast-paced environment
High level of ownership and accountability
Excellent time management and organizational skills
Strong attention to detail (must)
Negotiation and conflict resolution skills
Proficiency in Microsoft Excel (must)
Fluent English (written and verbal) (must)
Experience with NetSuite and/or Recurly - an advantage
Experience working with tools such as Salesforce, Zendesk, and banking platforms - an advantage
Tools & Systems
NetSuite | Recurly | Salesforce | Zendesk | Banking platforms | Excel
Why Join Us?
Be part of a global, high-growth SaaS company
Work closely with finance leadership and cross-functional teams
Play a key role in supporting the company's cash flow and financial operations
Opportunity to grow and develop within the CFO organization
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Collections experience in B2B SaaS companies, Strong communication and interpersonal skills, Time management, Attention to detail, Proficiency in Microsoft Excel, Negotiation and conflict resolution skills
Own and drive the day-to-day global collections process., Communicate directly with customers to resolve payment issues., Track and report on collections activity.

Postúlate en Kit Empleo: kitempleo.pe/empleo/wly39

📌 Collections & Ar Specialist (Perú)
🏢 Medium
📍 Perú