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Who We Are

At Kyndryl, we design, build, manage and modernize the mission‑critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Are you ready to join the team of software engineering experts at Kyndryl? We are seeking a talented Software Engineering Technical Specialist to contribute to our software engineering space and provide critical skills required for the development of cutting‑edge products.

As a Software Engineering Technical Specialist, you will develop solutions in specific domains such as Security, Systems, Databases, Networking Solutions, and more. You will be a leader – contributing knowledge, guidance, technical expertise, and team leadership skills. Your leadership will be demonstrated in your work, to your customers, and within your teams.

At Kyndryl, we value effective communication and collaboration skills. When you recognise opportunities for business change, you will have the ability to clearly and persuasively communicate complex technical and business concepts to both customers and team members. You'll be the go‑to person for problem‑solving of customers' business and technical issues. You have a knack for effectively identifying and framing problems, leading the collection of elements of information, and integrating this information to produce timely and thoughtful decisions. Your aim throughout is to improve the effectiveness, efficiency and delivery of services through the use of technology and technical methods and methodologies.

Driving the design, development, integration, delivery, and evolution of highly scalable distributed software you will integrate with other layers and offerings. You will provide deeper functionality and solutions to address customer needs. You will work closely with software engineers, architects, product managers, and partner teams to get high‑quality products and features through the agile software development lifecycle.

Your continuous grooming of features/user stories to estimate, identify technical risks/dependencies and clearly communicate them to project stakeholders will ensure the features are delivered with the right quality and within timeline. You will maintain and drive the clearing of technical debt, vulnerabilities, and currency of the 3rd‑party components within the product.

As a Software Engineering Technical Specialist,



you will also coach and mentor engineers to design and implement highly available, secure, distributed software in a scalable architecture. This is an opportunity to make a real impact and contribute to the success of Kyndryl's innovative software products. Join us and become a key player in our team of software engineering experts!

Responsibilities

- Level 3 Support: high complexity Incident/Problem resolution and determine new features and improvements on an ongoing basis
- Investigate new tendencies on software development aligned with company requirements
- Support and coach lower‑level members
- Ability to manage and implement high impact, complex initiatives/projects, controlling associated risks
- Value delivery, early identification and timely management of indicators, critical dates, among others
- Establish engineering and design standards
- Act as an executor and the visionary force behind the technical solution
- Evangelize concepts of RTO, RPO, SLA and SLO
- Propose improvements in the monitoring of distributed systems to the teams (e.g., centralized logs, distributed traces)
- Design monitoring and SRE strategies or propose improvements at the area level (e.g., improve alerts based on mistake metrics, rate or saturation)
- Automate the publishing of mobile applications, such as certification and testing packages (e.g., TestFlight, App Center)

Required Technical and Professional Expertise

- Graduates from university or technical careers in systems engineering, computing, software, or similar fields
- Experience developing applications – knowledge of CI/CD for mobile, web, or Android/iOS applications. Knowledge of popular stores where new web/mobile versions of applications are deployed (5–7 years)
- Experience creating pipelines of intermediate complexity involving technologies such as shell scripting, ansible, and groovy – 2 years
- Experience deploying components in Kubernetes containers, microservices – 2 years
- Experience deploying solutions in PaaS services
- Experience resolving intermediate complexity incidents on DevSecOps tools – 2–3 years
- API tools knowledge (Jenkins, GitHub Enterprise, Bitbucket, etc.)
- Experience working in agile environments (Scrum, etc.)
- Certifications:



DevOps Fundamentals, Microsoft Azure Fundamentals (or equivalent)
- Desirable: DevSecOps Engineering or DevOps Test Engineering (DTE)

Who You Are

You're good at what you do and possess the required experience to prove it. Equally important, you have a growth mindset; keen to drive your own personal and professional development. You are customer‑focused – someone who prioritises customer success in their work. And finally, you're open and borderless – naturally inclusive in how you work with others.

Diversity and Inclusion

Diversity is a whole lot more than what we look like or where we come from; it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. Kyndryl Inclusion Networks are one of many ways we create a workplace where all Kyndryl employees can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you, and everyone next to you, the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state‑of‑the‑art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well‑being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support the family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company‑wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non‑profit organisations.

Services: Kyndryl invests heavily in you; we want you to succeed so that together, we will all succeed.

Equal Employment Opportunity Statement

Kyndryl is committed to creating a diverse environment and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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