Postúlate en Kit Empleo: kitempleo.pe/empleo/wkmnp
Are you ready to join a fast-growing international travel-tech company and be a part of an awesome team? At RateHawk, we're passionate about travel and technology, and we're looking for a Customer Support Specialist (Modification Team) to help us keep our clients happy and our operations smooth.
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Who We Are We're a fast-growing international travel-tech company with an amazing team, a fantastic culture, and plenty of opportunities for growth. If you love helping people and solving problems, we'd love to hear from you!
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What You'll Do - Rapidly and effectively resolve client issues: Helping clients and partners to handle requests to cancel or change bookings through our CRM system.
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- Advise clients: Provide expert advice on bookings and our products.
- Communicate: Engage with suppliers, hotels, and clients via email and phone.
- Work with systems: Utilize CRM systems and our internal databases efficiently.
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What We're Looking For - English Proficiency: Upper Intermediate level (both spoken and written).
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- Soft Skills: Kindness, empathy, stress-resistance, politeness, and responsibility.
- Quick Learner: Ability to learn quickly and stay results-focused.
- Tech Requirements: A functioning computer and microphone.
- Travel Knowledge: Understanding of the travel business and booking systems is an advantage.
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Benefits - Remote Work: Work from the comfort of your home.
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- Great Team: Join a young and active team of super specialists.
- Versátil Schedule: 2 days‑on after 2‑days off from 3 p.m. to 3 a.m. Argentina time.
- Competitive Salary: Earn a base salary of 550 EUR + up to 150 EUR in bonus KPI.
- Challenging Tasks: Tackle interesting and ambitious tasks that will elevate your professional skills.
- Continuous Learning: Access to seminars, trainings, and conferences. We'll even help you get to any conference you want to attend.
- Perks: Enjoy corporate discounts on hotels and other services. The Process - Application and Assessment: You'll receive an assessment link when you apply; if there's a match, you'll be invited to an interview with our HR.
- Meeting with HR: A friendly chat with our HR team.
- One minute Internet Speed Test: Just to make sure you're all set for remote work.
- Interview results and offer. Learn more about our data protection practices in our Privacy Policy: https://emergingtravel.notion.site/recruitment-privacy-notice If this sounds like the perfect fit for you, we'd love to hear from you! Apply now and let's create amazing travel experiences together!
Postúlate en Kit Empleo: kitempleo.pe/empleo/wkmnp