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Overview The Director of National Programs leads the Native English Program for the Maximo Nivel institute in Cusco, Peru.

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The National

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Director is responsible for sales, marketing, client service, class scheduling, diagnostic testing, and matriculation.

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Responsibilities - Manage a team of 3-5 [shared] office staff and oversee the front office ("the store"), including daily opening/closing, cash handling, and selling English classes.

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- Generate excitement within the National Programs Team and with the client base by delivering excellent client service and meeting monthly matriculation goals.
- Work directly with individuals to matriculate into Maximo’s Native English Program and with corporate clients to sell group programs to hotels, banks, restaurants, tour operators, and other businesses.
- Collaborate with the Academic Director to provide great client service, schedule classes, and maximize monthly matriculations; as a member of the Executive Team, work with the Country Manager and the Director of International Programs.
- Generate regular reports using Microsoft Word and Excel (e.g., Daily cash box receipts, Matriculation per class (FU Report), Monthly Class Schedule, monthly book inventory).
- Set and enforce policies including Matriculation After Exam, Use of ORIGINAL textbooks, “greeting hours,” and pulling non-paying clients out of classes.
- Perform other duties as needed to support sales, operations,



and client service.

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Schedule

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Targeted, regular work hours are Monday–Friday from 11:00 AM to 9:00 PM with a 1-hour lunch, and every other Saturday from 8:00 AM to 2:00 PM. During the last 2 days of the month and the first 3 days of the month, work hours are Monday–Friday 6:45 AM to 9:15 PM. The Director should be versátil and prepared to work as needed based on business demands.

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Requirements - Bachelor’s Degree; Master’s Degree preferred - TEFL, TESOL, or CELTA Certification preferred - Fluent English; Advanced Spanish required - 3–5 years professional experience, ideally in a sales or client service environment - Outstanding administrative and organizational skills; exceptional attention to detail - Excellent computer skills including Excel, Word, PowerPoint, etc.

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- Strong team skills and a “love” for team training; ability to lead and manage a cross-cultural team; excellent interpersonal and writing skills - Focus on results—increasing matriculations and delivering great client service; ability to set goals and manage competing priorities; be the owner of the National Programs area - Data-driven; ability to understand, analyze, and present data to support business decisions Benefits - Free Education and Training Opportunities - International Work Environment - Full benefits according to Peruvian law

Postúlate en Kit Empleo: kitempleo.pe/empleo/wkm9r

📌 Director, National Programs (Cusco)
🏢 Maximo Nivel
📍 Cusco