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Senior Client Operations Officer, Banking Services - Market Solutions M/F Business type Types of Jobs - Asset Management Job title Senior Client Operations Officer, Banking Services - Market Solutions M/F Contract type Permanent Contract 01/12/2025 No Job summary What is the opportunity? CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe.
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These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of general operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.
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As a Senior Client Operations Officer of Banking Services you will be responsible for processing daily banking ETD activities, including OTC pricing, ETD processing, ETD matching and EMIR reconciliation. The role requires strong operational experience, familiarity with ETD products and OTC pricing models, and the ability to work independently on multiple tasks with meticulous attention to detail. What will you do?
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- Ensure quality and timeliness signoff for Banking processes – OTC pricing, ETD processing, ETD matching and EMIR reconciliation.
- Review reconciliation results and raise issues to brokers or internal stakeholders as needed.
- Investigate and perform 4‑eyes checks,
then communicate trade discrepancies to internal partners to resolve mismatches between clients and counterparties.
- Respond to mailbox queries in a timely manner to ensure prompt resolution.
- Manage all queries effectively and send escalations to the Manager promptly.
- Sign off on daily process requirements in line with agreed timelines.
- Liaise with other department units to ensure a high‑quality service.
- Implement process improvements to increase team efficiency and participate in business improvement projects.
- Maintain and update procedures in accordance with internal and client policies, defining new procedures where necessary. Geographical area Asia, Malaysia Level of minimal experience 3-5 years Experience What do you need to succeed? Must-have - Financial industry – Derivative knowledge (ETD & OTC) - Excellent interpersonal skills and networking abilities with clients/business partners - Organizational and time‑management skills - Computer literacy – Intermediate MS Office (Excel and Access) - Ability to work under pressure Nice‑to‑have - Experience with Bloomberg, Reuters, LSEG is a plus - Fund Accounting background will be an advantage - Strong team‑working ability - Analytical thinking Entity CACEIS is the asset servicing banking group of Crédit Agricole dedicated to asset managers and institutional investors. Through offices across Europe, North and South America and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle‑office outsourcing and issuer services. CACEIS is a consolidator in the European asset servicing market and posts sustained growth in its business activities. The group holds €5.3 trillion in assets under custody and €3.4 trillion in assets under administration (figures as of 31 December 2024). By working every day in the interest of society, the group is committed to diversity and inclusion and places people at the heart of all its transformations. All our job offers are open to persons with disabilities.
Postúlate en Kit Empleo: kitempleo.pe/empleo/wkdpg
📌 Senior Client Operations Officer, Banking Services - Market Solutions M/F (Asia)
🏢 CACEIS
📍 Asia