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Senior Client Operations Officer, Custody Settlements M/F Business type Types of Jobs - Asset Management Job title Senior Client Operations Officer, Custody Settlements M/F Contract type Permanent Contract 05/01/2026 No Job summary What is the opportunity? CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the general CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe.

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These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

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The Senior Client Operations

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Officer of Settlements team in the Custody is responsible for processing and reporting with accurate and timely settlement of securities transactions. This role involves managing daily operations, coordinating with internal and external stakeholders, and ensuring compliance with regulatory requirements.

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The Senior Client Operations

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Officer will execute complex daily operations,



address operational issues with utmost urgency, implementing process improvements, and maintaining high standards of service delivery to clients. This position requires strong sense of ownership in assigned securities transactions, attention to detail, and a deep understanding of trade settlement processes and custody services.

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Working hours: 9am to 6pm MYT Region: France What will you do?

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- Responsible to ensure all securities trade processing and settlement follow-up activity within the designated cluster are completed within stipulate timeframe for each market relevant to trades.
- Perform checks and controls to ensure all issues are highlighted in reports and escalated to manager where applicable.
- Take charge to solve complex issues guided by procedure and guidance from more senior team members - Ensure accuracy of processing is in accordance with operating procedure of the team - Complete all reporting tasks and handle all queries in a timely manner.




- Diligent follow up on all open issues until complete resolution - Escalate operational issues or any abnormality in according to local escalation protocol - Guide junior team members in improving their technical competency - Support the team manager in any ad hoc requests in relation to the team’s core business or departmental activities Geographical area Asia, Malaysia Education Bachelor Degree / BSc Degree or equivalent Level of minimal experience 3-5 years Experience - Full understanding of market-specific processes such as Buy-In, market penalty calculation, Stock Connect and Bond Connect - Personality of continuous learning & improvement - Strong sense of responsibility in taking ownership of task deliveries and controls completion in a team - Good understanding of ICSD, America, and European market requirements of settlements Entity CACEIS is the asset servicing banking group of Crédit Agricole dedicated to asset managers and institutional investors. Through offices across Europe, North and South America and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle‑office outsourcing and issuer services. CACEIS is a consolidator in the European asset servicing market and posts sustained growth in its business activities. The group holds €5.3 trillion in assets under custody and €3.4 trillion in assets under administration (figures as of 31 December 2024). By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offers are open to persons with disabilities.

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📌 Senior Client Operations Officer, Custody Settlements M/F (Asia)
🏢 CACEIS
📍 Asia